"Yesterday I took my guitars to Thomas Luptak, a newer luthier in North East Florida. Skeptical about getting work done, as most of us are for our babies, he sat me down before anything and explained his process, showed me photos of his work, and allowed me to try out the work he's done on his own guitars. Basically the man is dedicated and diligent.
The video here (reduced to picture) was after him finding out I had a gig to play the following day and hearing that the guitar I would be using, my back up, had become warped and painful to play. Without hesitation, he cleared his work bench asked me to grab it out of my car and immediately went to work on it. Long story short a 5 minute job turned into 2 hours, and I can honestly say he returned it to the sound and state of when I first bought it 2 years ago, if not better.
Musicians looking for quality guitar repair and work, I highly endorse Tommy, not only is he stubbornly dedicated to getting it right, he's just an awesome human being."
- Alex Peramas, St Augustine, Florida (Seagul - Martin)
"High praise to luthier extraordinaire Thomas Luptak. He took my brand new Martin GPC-28E and my newly acquired Michael Kelly Legacy Flame Mandolin to new levels of playability. I can't say enough about the quality of the workmanship and the time to deliver. Also, this was the first Mandolin he's ever worked on (Tom: "Hey, it's a fretted instrument!"). Thanks also to John Gray for the referral. If anyone needs work on an acoustic or electric fretted instrument, Tom is THE MAN in JAX!!"
- Denis Miele, Vilano Beach, Florida (Martin GPC28E - Michael Kelly Legacy Mandolin)
"Thomas is the real deal. He is truly a great luthier. He repaired and set-up 3 Fender Strat’s for me. His attention to detail is extraordinaire. He really wants you to be satisfied with your instruments via the work he has performed. I can say I am truly satisfied. My guitars play great!"
- Toni Quattrocchi, Palm Coast, Florida (Black Strat - Stratacoustic - Cream Strat)
"Thomas is a true craftsman. His attention to detail is exceptional. His customer service is top notch. He really cares and it shows in his work. I have played professionally for over 30 years and Thomas is as good as they come."
- Eric Dubin, Palm Coast, Florida (1982 Telecaster Fullerton '52 Reissue)
"Hi Tom, Was supposed to cut the lawn today, but instead just spent the last 4 hours playing guitar. Wow!! Love the setup. It is so much easier to play and my hand doesn't tire out like before. Thanks so much! "
- Jim Scolaro, Jacksonville, Florida (Gibson SG)
"Thanks for the fretless bass set up and active pickup install Tom. Worked out great - the action is like butter and the battery access looks factory. Keep up the good work."
- Scott Foster, Jacksonville, Florida (Fender Precision Fretless)
"Tom fixed my unplayable Fender Telecaster. He performed a full fret level and set up. NO MORE FRET BUZZ ! I can play again and with more ease! Thank you for PRO work! My fingers and I greatly appreciated it!
- Jeff Klages, Jacksonville, Florida (50th Anniversary Fender Telecaster)
"Couldn't be happier with my setup from Tom at Raw velocity. My Peavey plays and intonates better than it ever has before. I would get another guitar setup in a heartbeat. Thanks Tom"
- Rod Harrison, Kemptville, Canada (Peavey "V' Type)
"For anyone who needs to get work done on their guitars I recommend Tom from Raw Velocity. He worked magic on my old les Paul that was in rough shape. He brought it back to life and made it sound better than it did when it was new from the factory. Also he dialled in the Floyd rose on my Charvel and since then it has worked flawlessly. He was proficient in his work and his prices were very reasonable. If you want your guitars to feel and play amazing he is your man."
- Richard Mosher, Kemptville, Canada
"Little Tommy Luptak - Thanks for the great work done on the acoustic I brought to you. You straighten up the serious issue with the frets and neck, and now it sounds/plays great!"
- Scott Freeth, Ottawa, Canada (Gretsch New Yorker)
"Hey Tom..... thank you for setting up both my Electric and Acoustic Guitars. They both play great!"
- Doug MaGee, Ottawa, Canada
"Tom treats your guitar as if it were his own, if you're not happy -neither is he. I have given him two of my guitars that were basically sold at such low costs they were considered "junk". Tommy made them play like they should ..if not better. Professional musicians have played my guitars and indeed say the setup is fantastic. My only problem is that I have 5 more that need attention and he's now gone from my locale. Florida.. you have a gem KILLER guitar tech amongst you. The price is worth it. Done right the first time."
- Sean Trottier, Ottawa, Canada
"Tom was a great help to me with a recent Telecaster modding project. I wanted to turn my Tele into an Esquire style guitar.
Not only did he help with identifying a cool mod (Eldred Esquire Wiring) but purchased the parts for me. I sat with him
while he did the mod and I have to say he is a perfectionist. Solid soldering points. Professional job all the way. Thanks again Tom."
- David Jones, Ottawa, Canada
"Tom has fully fret leveled and set up 3 of my guitars. After I took him my first, this Telecaster, he made sure that it was fully protected before starting the fret leveling process. I just had to get the others done right too! All three(3) play amazing! Thanks Tom!"
- Walter Clarke, Ottawa, Canada